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Brian Bailey's avatar

Thanks for the great recommendations, Matt. I have just ordered cracking the sales management code ;-) Crossing the Chasm has been a super-helpful text in my career, and I'll invest in Inside the Tornado at your suggestion. Totally agree about Maister, His Trusted Advisor and First Among Equals have been indispensable when in professional service roles. What can I say, I need to investigate Lah, too

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